For the purposes of the General Data Protection Regulation (“GDPR”) and UK data protection laws, the Controller is Jane Wells of Harney & Wells of 2nd Floor, Edge House, 42 Bond Street, Brighton, BN1 1RD.

About this document

This privacy policy explains how we collect, use and share your personal data, and your rights in relation to the personal data we hold. This privacy policy concerns our processing of personal data of our clients.

How we collect your information

We may collect your personal data in a number of ways, for example:-

  • From the information you provide to us when you contact us enquiring about our services and the information you provide us when you become a client of ours.
  • From third parties.

The types of information we collect

We may collect the following types of personal data about you (and your family members and ‘next of kin’, where relevant):

1. Contact and communications information, including:

• Your contact details (including email address(es), telephone numbers and postal address(es);
• Contact details (through various means, as above) for your family members and ‘next of kin’;
• Records of communications and interactions we have had with you.

2. Biographical, educational and social information, including:

• Your name, title, gender, nationality and date of birth.

3. Financial information, including:-

• Your bank account number(s), name(s) and sort code(s);
• Your tax status (including residence status).

How we use your information

The purposes for which we may use personal data whilst you are a client of ours:-

• Monitoring telephone calls, emails and internet use in accordance with our IT policies and for compliance with our legal obligations.
• Dealing with legal claims and requests involving your case.
• External and internal audit and record-keeping purposes;
• Sharing your personal data with third parties and individuals involved in your case, eg barristers/experts.

The basis for processing your information

We may process your personal data for the above purposes because:-

• It is necessary for us to conduct your case properly.
• We have your specific or, where necessary, explicit consent to do so (in certain limited circumstances, for example where you provide details of your racial or ethnic origin so that we can monitor our compliance with equal opportunities legislation);
• For compliance with our legal obligations (eg to exercise or perform any right or obligation conferred or imposed by law in connection with employment or for the prevention and detection of crime, and in order to assist with investigations (including criminal investigations) carried out by the Police and other competent authorities).

Sharing your information with others

We may share your personal data with certain third parties for the purposes set out in this privacy policy. We may share some personal data with third parties, including:-

• Barristers, experts and other Solicitors involved in the case and Legal Aid Agency, if applicable.
• Internal and external auditors;
• When we are legally required to do so (by a Court, government body, law enforcement agency or other authority of competent jurisdiction), for example by HM Revenue and Customs;

How long your information is kept

We keep your personal date only for as long as necessary for each purpose we use it. We will send you a letter at the conclusion of your case, informing you about our storage policy and how long your data will be kept.

Your rights

Under certain circumstances, by law you have the right to:-

• Request access to your personal data (commonly known as “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
• Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example, if you want us to establish its accuracy or the reason for processing it. You can also withdraw your consent, where this is the basis for our processing your information (without affecting the lawfulness of our previous processing based on consent).
• Request the transfer of your personal data to another party.

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

If you have given your consent and you wish to withdraw it, please contact Jane Wells using the contact details set out below.

Contact and complaints

If you have any queries about this privacy policy or how we process your personal data, or if you wish to exercise any of your rights, you may contact Jane Wells

• By email: Nicola.osbourne@harneywells.co.uk
• By telephone: 01273 684666
• Or by post: Harney & Wells, 2nd Floor, Edge House, 42 Bond Street, Brighton,
BN1 1RD.

If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner.

You can find out more about your rights under applicable data protection legislation from the Information Commissioner’s Office website available at www.ico.org.uk.